Terms & Conditions
revised May 2015
HOURLY RATE
Fees are charged by the hour. If your collection time is, for example 5pm, you have up until 5.15pm to collect your child. After this, an additional hour will be charged. The same principal applies for drop off at the club. Children attending the club from 8-9am may be dropped off from 7.45am. (This does not apply to 6pm collections or 7am drop off).
Fees are charged by the hour. If your collection time is, for example 5pm, you have up until 5.15pm to collect your child. After this, an additional hour will be charged. The same principal applies for drop off at the club. Children attending the club from 8-9am may be dropped off from 7.45am. (This does not apply to 6pm collections or 7am drop off).
FEES/LATE PAYMENT
Fees will be calculated for the same amount each month. This is calculated from October to September each year and divided by twelve. Fees are to be paid at the beginning of each calendar month by childcare vouchers or direct debit. 14 days credit only applies after which we will be unable to continue childcare before or after school.
Fees will be calculated for the same amount each month. This is calculated from October to September each year and divided by twelve. Fees are to be paid at the beginning of each calendar month by childcare vouchers or direct debit. 14 days credit only applies after which we will be unable to continue childcare before or after school.
RETAINER
If you do not attend the club for the full 8/9 weeks of the summer holidays, then a 50% retainer will apply. This will guarantee your place for September, but will not entitle you to attend at any point over the summer holidays.
If you do not attend the club for the full 8/9 weeks of the summer holidays, then a 50% retainer will apply. This will guarantee your place for September, but will not entitle you to attend at any point over the summer holidays.
AFTER SCHOOL ACTIVITES.
Where possible we try to accommodate all primary school after school activities. With five schools to cover this is not always possible. Please let us know changes to times or activity timetables as soon as possible as extra staff and transportation are required to cover these pick-ups. Your fee will still apply from normal collection time eg, 3.00pm.
Where possible we try to accommodate all primary school after school activities. With five schools to cover this is not always possible. Please let us know changes to times or activity timetables as soon as possible as extra staff and transportation are required to cover these pick-ups. Your fee will still apply from normal collection time eg, 3.00pm.
SICKNESS/NON-ATTENDANCE
If collection from school is not required, please contact the club between 7-8.30am – 02893 354462. After this time please contact Claire on 07812 043644. Normal fee still applies.
If collection from school is not required, please contact the club between 7-8.30am – 02893 354462. After this time please contact Claire on 07812 043644. Normal fee still applies.
LATE COLLECTION
The club closes at 6pm. Late collection may incur at £10 fee which goes to the two members of staff who wait with your child.
The club closes at 6pm. Late collection may incur at £10 fee which goes to the two members of staff who wait with your child.
HOLIDAYS
When the club is closed –no charge applies. List attached.
If you are on holidays normal rate at club still applies. Days/hours cannot be accumulated and used at a later date. Days may be changed in same week if we have availability.
When the club is closed –no charge applies. List attached.
If you are on holidays normal rate at club still applies. Days/hours cannot be accumulated and used at a later date. Days may be changed in same week if we have availability.
WEATHER CONDITIONS
If severe weather conditions force school closures, the club will also close, for health and safety reasons. We will try and give as much notice as possible. Fees will be refunded if this is the case.
If severe weather conditions force school closures, the club will also close, for health and safety reasons. We will try and give as much notice as possible. Fees will be refunded if this is the case.
INAPPROPRIATE BEHAVIOUR
Inappropriate behaviour by children, parents or carers, such as verbal or physical abuse towards employees, children or other facility users will result in your place at the club being withdrawn.
Inappropriate behaviour by children, parents or carers, such as verbal or physical abuse towards employees, children or other facility users will result in your place at the club being withdrawn.
NOTICE
If you wish to leave the club, one months notice should be given and all fees paid in full. If you require any further clarification, do not hesitate to contact me.
If you wish to leave the club, one months notice should be given and all fees paid in full. If you require any further clarification, do not hesitate to contact me.
